Business Services Sector in Moldova

2,300 €

EUR monthly average wage in MITP

21

Higher Education Institutions

300+

Weekly departures from (RMO)

≈1,000,000

Square meters of office stock in over 150 buildings

7%

Single Tax on Turnover in MITP

56,800

Higher education students

14,000

Talents

590 €/month

Customer services agent salary (Junior)

Unlocking Moldova’s
Business Service Potential

Moldova’s Business Services sector is on a clear trajectory of accelerated growth, propelled by a dynamic ecosystem of industry players and proactive government support. Though still in its development phase, the sector presents substantial opportunities for expansion and investment.

In 2024, exports of ICT and business services surpassed USD 920 million, reflecting a 12.8% year-over-year increase from 2023. Over the past 15 years, these sectors have evolved into Moldova’s leading source of export revenue, a transformation driven by competitive fiscal policies and a stable, business-friendly regulatory environment.

Over 32,000 professionals are currently employed across Moldova’s outsourcing sectors, engaged in a wide range of activities including:

Serviced Industries

Moldova provides a compelling value proposition for companies seeking to establish agile, high-performance operations at a small to mid-scale level. Its skilled, multilingual workforce delivers a broad range of services, from front-line customer support to advanced roles in data analytics and engineering, enabling businesses to scale  efficiently while maintaining quality and innovation. According to an analyses of  the market, the modern business process outsourcing firms in Moldova provide  services in 14 languages.

Talent Availability & Key Insights
of Moldova’s Business Services

In the landscape of global Business Services Sector trends, Moldova emerges as a cost-effective haven for international businesses seeking expansion in both EU and CIS markets. This cost-efficiency, coupled with rapid scalability and a focus on high-tech automation, positions Moldova's Business Services Sector for exponential growth.

Educational Foundations

Universities across various cities including Chişinău, Bălţi, Cahul, Comrat, and Taraclia contribute to the burgeoning talent pool supporting the Business Services Sector & SSC sectors.

ICT Infrastructure & Openness

Moldova's ICT infrastructure and openness to international markets create an environment primed  for robust Business Services Sector & SSC sector development.

Language & Education

Moldova's multilingual workforce boasts excellent language skills and a high education level, promising higher value-added roles and long-term job growth. Reflecting this linguistic diversity, some of the most commonly spoken languages in the country include: 🇷🇴 🇬🇧 🇷🇺 🇫🇷 🇮🇹 🇪🇸 🇩🇪 🇧🇬 🇺🇦 🇹🇷

Sophisticated Services

A surge in sophisticated services like HR outsourcing, financial analysis, and business intelligence marks a shift towards high-value service offerings.

Talent Availability

7,872

Students engaged in IT and Engineering

≈14,000

Graduates annually

23,500

Students in business, administrative, and law fields

20.8% CAGR

Rapid IT and business services export growth - 20.8% CAGR (more than doubling in 5 years) IT & BSS

Moldova's higher education is a diverse ecosystem with 40.5% of its students in business, administration, and law, while a significant segment delves into engineering and technology, essential for modern Business Services Sector fields. This broad educational focus facilitates interdisciplinary skills and cultivates a multifaceted workforce.

Operating
Costs and Taxes

Moldova offers a highly skilled and cost-efficient workforce. This provides an attractive basis for a successful business. Monthly wages in Moldova for Business Services and SSC workers in the industrial sector range between 380 EUR and 1,650 EUR, depending on the region and professional level of the employee, and are more competitive than wages in the region.